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Check for ongoing status updates. Here you can find all information about host systems, data centers, API interfaces and more. Always stay up to date.

Maintenance
Modification of pve03-07

We are making changes to the hardware for pve03-07, including various RAM and hard drive upgrades to increase capacity.

We expect a downtime of 30 minutes per host system.

Start of maintenance: 22/02/2025 01:00 a.m.

Expected end: approx. 06:30 a.m.

Updating the webhosting host systems

We have to update the webhosting host systems to the latest versions and install conditional security updates after two years of operation.

In order to prevent a future security risk, we restart the systems. The downtime per host system is 5-10 minutes.

Start of maintenance: 22/02/2025 05:00 a.m.

Expected end: approx. 07:00 a.m.

Modification of pve16-28

We are making hardware changes for pve16-28, including various RAM and hard drive upgrades to increase capacity. To do this, we will connect all host systems with 2x 40G, which requires changing the network cards for each host.

We anticipate 30 minutes of downtime per host system.

Start of the maintenance work: 22/02/2025 07:00 am.

Estimated end: approx. 12:30 pm.

Maintenance of the network infrastructure and expansion of capacities

On Sunday, 23 February 2025, we will be carrying out urgent network maintenance at the Digital Realty (fka. InterXion) site in Frankfurt.

We are replacing the existing core routers with newer models and expanding the network capacity to 2x 100G.

According to the current status, no downtime is to be expected. Nevertheless, there may be higher latencies and partial packet loss.

Start of maintenance: 23.02.2025 02:30 a.m.

Expected end: approx. 05:00 a.m.

Updating our telephone system

We are updating the procedure in our telephone hotline and making important adjustments that we have noticed in the past.

Our emergency hotline is still available for this maintenance and will direct you to a member of staff.

Start of the maintenance: 24.05.2025 15:00

Expected end: approx. 17:00

The hotline will not be available during this period. We can be reached at any time by e-mail, live chat or WhatsApp.

Past Incidents

Sunday 8th January 2023

No incidents reported

Saturday 7th January 2023

No incidents reported

Friday 6th January 2023

No incidents reported

Thursday 5th January 2023

No incidents reported

Wednesday 4th January 2023

No incidents reported

Tuesday 3rd January 2023

No incidents reported

Monday 2nd January 2023

No incidents reported

Sunday 1st January 2023

No incidents reported

Saturday 31st December 2022

No incidents reported

Friday 30th December 2022

No incidents reported

Thursday 29th December 2022

No incidents reported

Wednesday 28th December 2022

No incidents reported

Tuesday 27th December 2022

No incidents reported

Monday 26th December 2022

No incidents reported

Sunday 25th December 2022

No incidents reported

Saturday 24th December 2022

No incidents reported

Friday 23rd December 2022

No incidents reported

Thursday 22nd December 2022

No incidents reported

Wednesday 21st December 2022

No incidents reported

Tuesday 20th December 2022

No incidents reported

Monday 19th December 2022

No incidents reported

Sunday 18th December 2022

No incidents reported

Saturday 17th December 2022

No incidents reported

Friday 16th December 2022

No incidents reported

Thursday 15th December 2022

No incidents reported

Wednesday 14th December 2022

No incidents reported

Tuesday 13th December 2022

No incidents reported

Monday 12th December 2022

No incidents reported

Sunday 11th December 2022

No incidents reported

Saturday 10th December 2022

No incidents reported

Friday 9th December 2022

No incidents reported

Thursday 8th December 2022

No incidents reported

Wednesday 7th December 2022

No incidents reported

Tuesday 6th December 2022

No incidents reported

Monday 5th December 2022

SkyLink Datacenter (Eygelshoven, NL) Complete failure of our infrastructure in the SkyLink

We have detected a failure. We do not have any further information.

However, contact has already been made with the ISP.

  • All services run optionally.

  • Current bills for the month: November 2022 must be regenerated by us. In addition, current account balances are incorrect, this will be synchronised with the accounting software after running our cron job.

    The Reseller API will also be available again shortly. Some small details will be revised at the same time so that we can publish a new version directly.

    There are currently two other errors on the homepage that are connected to our database. These will be fixed within the next few days, as they do not have a high priority.

    The partner interface will receive a minimalist update from the backend at the same time, regarding invoices and TeamSpeak billing. No change to be seen at this point.

  • There was an outage that hit our entire web infrastructure as well as our database host.

    We have already moved a large part of our web infrastructure to AWS in Frankfurt. We have now set up our database host redundantly.

    The partner interface is available again. However, we are missing some database entries, which we are currently reconstructing with the help of our backups and accounting software. Our homepage is also accessible again; the error was in the database connection. In the meantime, we have been able to stabilise this again. Unfortunately, some database entries are missing here as well, but most of them are already available.

    We will take further measures to prevent or minimise such an incident in the future. Further observations will be made and carried out.

  • Sunday 4th December 2022

    No incidents reported

    Saturday 3rd December 2022

    No incidents reported

    Friday 2nd December 2022

    No incidents reported

    Thursday 1st December 2022

    No incidents reported

    Wednesday 30th November 2022

    No incidents reported

    Tuesday 29th November 2022

    No incidents reported

    Monday 28th November 2022

    No incidents reported

    Sunday 27th November 2022

    No incidents reported

    Saturday 26th November 2022

    No incidents reported

    Friday 25th November 2022

    No incidents reported

    Thursday 24th November 2022

    No incidents reported

    Wednesday 23rd November 2022

    No incidents reported

    Tuesday 22nd November 2022

    No incidents reported

    Monday 21st November 2022

    No incidents reported

    Sunday 20th November 2022

    No incidents reported

    Saturday 19th November 2022

    No incidents reported

    Friday 18th November 2022

    No incidents reported

    Thursday 17th November 2022

    No incidents reported

    Wednesday 16th November 2022

    No incidents reported

    Tuesday 15th November 2022

    No incidents reported

    Monday 14th November 2022

    No incidents reported

    Sunday 13th November 2022

    No incidents reported

    Saturday 12th November 2022

    No incidents reported

    Friday 11th November 2022

    No incidents reported

    Thursday 10th November 2022

    No incidents reported