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Check for ongoing status updates. Here you can find all information about host systems, data centers, API interfaces and more. Always stay up to date.

Maintenance
Modification of pve03-07

We are making changes to the hardware for pve03-07, including various RAM and hard drive upgrades to increase capacity.

We expect a downtime of 30 minutes per host system.

Start of maintenance: 22/02/2025 01:00 a.m.

Expected end: approx. 06:30 a.m.

Updating the webhosting host systems

We have to update the webhosting host systems to the latest versions and install conditional security updates after two years of operation.

In order to prevent a future security risk, we restart the systems. The downtime per host system is 5-10 minutes.

Start of maintenance: 22/02/2025 05:00 a.m.

Expected end: approx. 07:00 a.m.

Modification of pve16-28

We are making hardware changes for pve16-28, including various RAM and hard drive upgrades to increase capacity. To do this, we will connect all host systems with 2x 40G, which requires changing the network cards for each host.

We anticipate 30 minutes of downtime per host system.

Start of the maintenance work: 22/02/2025 07:00 am.

Estimated end: approx. 12:30 pm.

Maintenance of the network infrastructure and expansion of capacities

On Sunday, 23 February 2025, we will be carrying out urgent network maintenance at the Digital Realty (fka. InterXion) site in Frankfurt.

We are replacing the existing core routers with newer models and expanding the network capacity to 2x 100G.

According to the current status, no downtime is to be expected. Nevertheless, there may be higher latencies and partial packet loss.

Start of maintenance: 23.02.2025 02:30 a.m.

Expected end: approx. 05:00 a.m.

Updating our telephone system

We are updating the procedure in our telephone hotline and making important adjustments that we have noticed in the past.

Our emergency hotline is still available for this maintenance and will direct you to a member of staff.

Start of the maintenance: 24.05.2025 15:00

Expected end: approx. 17:00

The hotline will not be available during this period. We can be reached at any time by e-mail, live chat or WhatsApp.

Past Incidents

Wednesday 9th November 2022

No incidents reported

Tuesday 8th November 2022

No incidents reported

Monday 7th November 2022

No incidents reported

Sunday 6th November 2022

No incidents reported

Saturday 5th November 2022

No incidents reported

Friday 4th November 2022

Mailserver (outgoing) Shutdown of mail.schleyer.email

We will be shutting down our old mail server as we already have a new one in use.

This is an action to compensate for the high inflation or to save costs.

  • We have now made the shutdown. Server thus unreachable.

  • Thursday 3rd November 2022

    No incidents reported

    Wednesday 2nd November 2022

    No incidents reported

    Tuesday 1st November 2022

    No incidents reported

    Monday 31st October 2022

    No incidents reported

    Sunday 30th October 2022

    No incidents reported

    Saturday 29th October 2022

    No incidents reported

    Friday 28th October 2022

    No incidents reported

    Thursday 27th October 2022

    No incidents reported

    Wednesday 26th October 2022

    No incidents reported

    Tuesday 25th October 2022

    No incidents reported

    Monday 24th October 2022

    No incidents reported

    Sunday 23rd October 2022

    No incidents reported

    Saturday 22nd October 2022

    No incidents reported

    Friday 21st October 2022

    No incidents reported

    Thursday 20th October 2022

    No incidents reported

    Wednesday 19th October 2022

    No incidents reported

    Tuesday 18th October 2022

    No incidents reported

    Monday 17th October 2022

    No incidents reported

    Sunday 16th October 2022

    No incidents reported

    Saturday 15th October 2022

    No incidents reported

    Friday 14th October 2022

    No incidents reported

    Thursday 13th October 2022

    Mailserver (imcoming) Communication link failure

    We have experienced several disruptions to internal services.

    This affects the following services:

    • Mail server (incoming)
    • Other communication services
    • Team management interface
    • Telephone system

    The fault has been present on the incoming mail server for about two days. E-mails are delivered to the service, but not forwarded to our mailboxes. Accordingly, no replies are possible from our side. The same applies to our telephone system and other contact options. We are working hard to find a solution, but it will take some time.

    -- Your request must be processed urgently? We are already represented via our contact form and social media channels and are waiting for an answer from you.

  • After 48 hours of further observation, we could not detect any new errors or other problems. Incident is hereby closed.

  • After more than 24 hours, we could not find the error. We removed the redirection route, as no mailboxes were accessible.

    We set up our incoming mail server again and removed the redirection route. So that actually the delivery of emails to our mailboxes should be running again. Some tests are currently still running, partly we could conditionally reach our mailboxes from external services.

    In the meantime, our team management interface is available again. The reason for this was already known and was due to a misconfigured file. However, restrictions are still to be expected there as well.

    The telephone system is partially back in operation, a complete functionality can not yet be guaranteed - because our internal network seems to be very busy. This should resolve itself within the next few hours. Starting tomorrow, we expect full availability within our business hours.

  • We set up redirection for incoming emails. It can take up to 24 hours for the redirection to be properly active due to DNS changes. The telephone system has been given a reputation by the provider, so that an older status results. However, we do not yet know how it looks in the part.

  • Wednesday 12th October 2022

    No incidents reported

    Tuesday 11th October 2022

    No incidents reported

    Monday 10th October 2022

    No incidents reported

    Sunday 9th October 2022

    No incidents reported

    Saturday 8th October 2022

    No incidents reported

    Friday 7th October 2022

    No incidents reported

    Thursday 6th October 2022

    No incidents reported

    Wednesday 5th October 2022

    No incidents reported

    Tuesday 4th October 2022

    Upstream (BGP Sessions) Package loss detected

    Our monitoring has just detected a packet loss of up to 18%. This will now be monitored more closely.

    ** This incident was created automatically. **

  • We could not find any other circumstantial evidence. The incident is therefore closed.

  • Monitoring could not detect any other abnormalities after 15 minutes.

    Unless another infection appears after two hours, the incident is automatically closed.

  • Monday 3rd October 2022

    No incidents reported

    Sunday 2nd October 2022

    No incidents reported

    Saturday 1st October 2022

    No incidents reported

    Friday 30th September 2022

    No incidents reported

    Thursday 29th September 2022

    No incidents reported

    Wednesday 28th September 2022

    No incidents reported

    Tuesday 27th September 2022

    No incidents reported

    Monday 26th September 2022

    No incidents reported

    Sunday 25th September 2022

    No incidents reported

    Saturday 24th September 2022

    No incidents reported

    Friday 23rd September 2022

    No incidents reported

    Thursday 22nd September 2022

    No incidents reported

    Wednesday 21st September 2022

    No incidents reported

    Tuesday 20th September 2022

    No incidents reported

    Monday 19th September 2022

    No incidents reported

    Sunday 18th September 2022

    No incidents reported

    Saturday 17th September 2022

    No incidents reported

    Friday 16th September 2022

    No incidents reported

    Thursday 15th September 2022

    No incidents reported

    Wednesday 14th September 2022

    No incidents reported

    Tuesday 13th September 2022

    No incidents reported

    Monday 12th September 2022

    No incidents reported

    Sunday 11th September 2022

    No incidents reported