All systems are operational

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Check for ongoing status updates. Here you can find all information about host systems, data centers, API interfaces and more. Always stay up to date.

Maintenance
Modification of pve03-07

We are making changes to the hardware for pve03-07, including various RAM and hard drive upgrades to increase capacity.

We expect a downtime of 30 minutes per host system.

Start of maintenance: 22/02/2025 01:00 a.m.

Expected end: approx. 06:30 a.m.

Updating the webhosting host systems

We have to update the webhosting host systems to the latest versions and install conditional security updates after two years of operation.

In order to prevent a future security risk, we restart the systems. The downtime per host system is 5-10 minutes.

Start of maintenance: 22/02/2025 05:00 a.m.

Expected end: approx. 07:00 a.m.

Modification of pve16-28

We are making hardware changes for pve16-28, including various RAM and hard drive upgrades to increase capacity. To do this, we will connect all host systems with 2x 40G, which requires changing the network cards for each host.

We anticipate 30 minutes of downtime per host system.

Start of the maintenance work: 22/02/2025 07:00 am.

Estimated end: approx. 12:30 pm.

Maintenance of the network infrastructure and expansion of capacities

On Sunday, 23 February 2025, we will be carrying out urgent network maintenance at the Digital Realty (fka. InterXion) site in Frankfurt.

We are replacing the existing core routers with newer models and expanding the network capacity to 2x 100G.

According to the current status, no downtime is to be expected. Nevertheless, there may be higher latencies and partial packet loss.

Start of maintenance: 23.02.2025 02:30 a.m.

Expected end: approx. 05:00 a.m.

Updating our telephone system

We are updating the procedure in our telephone hotline and making important adjustments that we have noticed in the past.

Our emergency hotline is still available for this maintenance and will direct you to a member of staff.

Start of the maintenance: 24.05.2025 15:00

Expected end: approx. 17:00

The hotline will not be available during this period. We can be reached at any time by e-mail, live chat or WhatsApp.

Past Incidents

Friday 7th July 2023

No incidents reported

Thursday 6th July 2023

No incidents reported

Wednesday 5th July 2023

No incidents reported

Tuesday 4th July 2023

No incidents reported

Monday 3rd July 2023

No incidents reported

Sunday 2nd July 2023

No incidents reported

Saturday 1st July 2023

No incidents reported

Friday 30th June 2023

No incidents reported

Thursday 29th June 2023

No incidents reported

Wednesday 28th June 2023

No incidents reported

Tuesday 27th June 2023

No incidents reported

Monday 26th June 2023

No incidents reported

Sunday 25th June 2023

No incidents reported

Saturday 24th June 2023

No incidents reported

Friday 23rd June 2023

No incidents reported

Thursday 22nd June 2023

No incidents reported

Wednesday 21st June 2023

Telephone system Increased timeouts

** Automatic status message **

Currently we are experiencing timeouts and higher pings to our placetel PBX. For this reason, we are only available by phone to a very limited extent.

We will make further observations. The NOC team has also been notified.

  • The problem has been fixed by placetel. Despite this, we will continue to make more detailed observations.

  • Status message on the part of placetel:

    • Identified: We are currently experiencing network issues in one of our data centers. This is affecting telephony services for some of our customers. The problem has been identified and we are working on a solution. We apologize for the inconvenience.

    • Update: We continue to work on fixing this issue.

  • Tuesday 20th June 2023

    No incidents reported

    Monday 19th June 2023

    No incidents reported

    Sunday 18th June 2023

    No incidents reported

    Saturday 17th June 2023

    No incidents reported

    Friday 16th June 2023

    No incidents reported

    Thursday 15th June 2023

    No incidents reported

    Wednesday 14th June 2023

    No incidents reported

    Tuesday 13th June 2023

    No incidents reported

    Monday 12th June 2023

    No incidents reported

    Sunday 11th June 2023

    No incidents reported

    Saturday 10th June 2023

    No incidents reported

    Friday 9th June 2023

    Webhosting Short-term migration of the web servers (web & vweb01)

    We will be migrating to an off-site data center at approximately 21:00 today.

    We will do this option due to a cost factor and IPv6 support.

    We will independently update all DNS zones to the new IP addresses, so we expect no problems here. We will synchronize both host systems for 24 hours to prevent DNS issues. During this time, no changes will be possible.

  • All services run top after a few days of monitoring.

    However, combahton's Layer 7 DDoS protection is still causing some problems with our websites. This is because SSL certificates are overwritten and routed through the proxy, which has its own certificate. We still have to find a solution for this, but otherwise everything runs great after the migration and we can't complain.

  • The migration from our web server was a bit problematic at first, but we were able to fix the problem. All pages are now already routed on the new host system.

    We will monitor the DNS zones for another 24 hours.

    ** vweb01 ** We have to start a new migration here as well, because we transferred some errors - which caused problems in the files. We will tackle this process within the next two hours.

  • We have just started the reinstallation of the new host system for our web server (web).

    Which hopefully should be completed now. Because yesterday we could not migrate our internal data, due to combahton DDoS protection. Today, the problem should no longer exist and the migration should be completed without complications.

  • The transfer of vweb01 has just been completed. However, there may still be some HSTS errors, but this will fix itself.

  • At the moment, we are starting to transfer data to the new host systems. This can lead to longer loading times and process actions, since the performance is enormously stressed here.

    The vweb01 is currently at 70%, our web server (web) is currently still at about 35%.

  • Thursday 8th June 2023

    No incidents reported

    Wednesday 7th June 2023

    No incidents reported

    Tuesday 6th June 2023

    No incidents reported

    Monday 5th June 2023

    No incidents reported

    Sunday 4th June 2023

    No incidents reported

    Saturday 3rd June 2023

    No incidents reported

    Friday 2nd June 2023

    No incidents reported

    Thursday 1st June 2023

    No incidents reported

    Wednesday 31st May 2023

    No incidents reported

    Tuesday 30th May 2023

    No incidents reported

    Monday 29th May 2023

    No incidents reported

    Sunday 28th May 2023

    No incidents reported

    Saturday 27th May 2023

    No incidents reported

    Friday 26th May 2023

    No incidents reported

    Thursday 25th May 2023

    No incidents reported

    Wednesday 24th May 2023

    No incidents reported

    Tuesday 23rd May 2023

    No incidents reported

    Monday 22nd May 2023

    No incidents reported

    Sunday 21st May 2023

    No incidents reported

    Saturday 20th May 2023

    No incidents reported

    Friday 19th May 2023

    No incidents reported

    Thursday 18th May 2023

    No incidents reported

    Wednesday 17th May 2023

    No incidents reported

    Tuesday 16th May 2023

    No incidents reported

    Monday 15th May 2023

    No incidents reported

    Sunday 14th May 2023

    No incidents reported

    Saturday 13th May 2023

    No incidents reported

    Friday 12th May 2023

    No incidents reported

    Thursday 11th May 2023

    No incidents reported

    Wednesday 10th May 2023

    No incidents reported

    Tuesday 9th May 2023

    No incidents reported