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Stickied Incidents

Sunday 20th October 2024

Core-Network To MT: Extensive customisation of our network

We will be carrying out extensive maintenance work on our network from 20 October 2024 from 00:30 to 02:30.

We are adapting the failover and VRRP principle in more detail, revising all of our routing configurations and commissioning additional backup solutions - in order to be able to provide improved options in the future.

This work is urgently needed due to the recent maintenance of our upstream.

During the maintenance process, there may be interruptions, timeouts and probable downtimes of the network infrastructure - as we also have to work on the failover principle and adapt and test all or optimal options.

--

Update from 20.10 - 03:57:

We have now applied our optimisations to our routers and tested VRRP. Our configurations are correct and have largely been implemented.

Apparently there is a NAT problem with our upstream, which means that the failover is not 100% effective. We are still waiting for feedback from our upstream in order to clarify the problem and possibly rectify it. An answer is pending.

Once we have received the response from our upstream, we will continue our work at night.

  • Our current upstream obviously doesn't want to identify and fix the problem.

    We will be changing our provider in the coming week and will schedule a new maintenance appointment.

  • Past Incidents

    Monday 8th May 2023

    No incidents reported

    Sunday 7th May 2023

    No incidents reported

    Saturday 6th May 2023

    No incidents reported

    Friday 5th May 2023

    No incidents reported

    Thursday 4th May 2023

    No incidents reported

    Wednesday 3rd May 2023

    No incidents reported

    Tuesday 2nd May 2023

    No incidents reported

    Monday 1st May 2023

    No incidents reported

    Sunday 30th April 2023

    No incidents reported

    Saturday 29th April 2023

    No incidents reported

    Friday 28th April 2023

    No incidents reported

    Thursday 27th April 2023

    No incidents reported

    Wednesday 26th April 2023

    No incidents reported

    Tuesday 25th April 2023

    No incidents reported

    Monday 24th April 2023

    No incidents reported

    Sunday 23rd April 2023

    No incidents reported

    Saturday 22nd April 2023

    No incidents reported

    Friday 21st April 2023

    No incidents reported

    Thursday 20th April 2023

    No incidents reported

    Wednesday 19th April 2023

    No incidents reported

    Tuesday 18th April 2023

    No incidents reported

    Monday 17th April 2023

    No incidents reported

    Sunday 16th April 2023

    No incidents reported

    Saturday 15th April 2023

    No incidents reported

    Friday 14th April 2023

    Internal (office, internal network, other) Testing the new fire alarm system in the office building complex

    Together with our landlord in the office building, we are testing the new fire detection/alarm system.

    For this reason, we are not available from 11:00 to 13:30.

  • The test was successful.

    Thanks to the professional fire brigade, police and other rescue services for their support.

  • Thursday 13th April 2023

    DNS problems with schleyer.network

    Unfortunately, an error occurred during an internal domain transfer, which we now have to solve with the help of our provider.

    During this time - the problem solving - our NOC (Network Operations Center) team cannot be reached publicly, but only by creating a support ticket with an email to info@schleyer-edv.de.

    We ask for your patience until we can resolve this issue.

  • We were able to fix the mentioned problems, the DNS zone was available within a short time after the successful fix after yesterday's message.

    The 24-hour monitoring revealed only isolated errors, which resolved themselves.

  • The interface of our provider delivered an error, which could be corrected in the meantime.

    All necessary DNS entries, for example for our database cluster, exist again.

    Inaccessibility can still be detected for some users. We apologise for this, the change may still take 24 hours for some.

  • Wednesday 12th April 2023

    No incidents reported

    Tuesday 11th April 2023

    No incidents reported

    Monday 10th April 2023

    No incidents reported

    Sunday 9th April 2023

    No incidents reported

    Saturday 8th April 2023

    No incidents reported

    Friday 7th April 2023

    No incidents reported

    Thursday 6th April 2023

    No incidents reported

    Wednesday 5th April 2023

    No incidents reported

    Tuesday 4th April 2023

    No incidents reported

    Monday 3rd April 2023

    No incidents reported

    Sunday 2nd April 2023

    No incidents reported

    Saturday 1st April 2023

    No incidents reported

    Friday 31st March 2023

    No incidents reported

    Thursday 30th March 2023

    No incidents reported

    Wednesday 29th March 2023

    No incidents reported

    Tuesday 28th March 2023

    No incidents reported

    Monday 27th March 2023

    No incidents reported

    Sunday 26th March 2023

    No incidents reported

    Saturday 25th March 2023

    No incidents reported

    Friday 24th March 2023

    No incidents reported

    Thursday 23rd March 2023

    No incidents reported

    Wednesday 22nd March 2023

    No incidents reported

    Tuesday 21st March 2023

    Webhosting Webhosting (vweb01) and Mailserver (Exchange)

    We are currently experiencing a massive spam outrage against our services and our mail server. As a result, our vweb01 has been entered on all spam hosts, and our company mailboxes are also receiving a large number of mails from dubious registrations and newsletter applications. We have been able to block most of the incoming mails with the help of spam policies.

    We will continue to remedy this with the help of LUMASERV, Plesk and Exchange and will publish further status updates.

  • We could not identify any further problems.

  • Around 15:00 we disconnected the network connection to the outside in cooperation with LUMASERV. During this disconnection, the problem with our vweb01 was solved in the meantime. We have also made further security-relevant configurations to avoid such incidents in the future.

    The availability of the services is available to you again without any problems. At the same time, we are making further diagnoses to determine how this incident occurred. In the meantime, our e-mail services are also available again without any other incidents.

    We will monitor the progress over the next 48 hours.

  • Monday 20th March 2023

    No incidents reported

    Sunday 19th March 2023

    No incidents reported

    Saturday 18th March 2023

    No incidents reported

    Friday 17th March 2023

    No incidents reported

    Thursday 16th March 2023

    No incidents reported

    Wednesday 15th March 2023

    No incidents reported

    Tuesday 14th March 2023

    No incidents reported

    Monday 13th March 2023

    No incidents reported

    Sunday 12th March 2023

    No incidents reported

    Saturday 11th March 2023

    No incidents reported

    Friday 10th March 2023

    No incidents reported