All systems are operational

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Check for ongoing status updates. Here you can find all information about host systems, data centers, API interfaces and more. Always stay up to date.

Maintenance
Modification of pve03-07

We are making changes to the hardware for pve03-07, including various RAM and hard drive upgrades to increase capacity.

We expect a downtime of 30 minutes per host system.

Start of maintenance: 22/02/2025 01:00 a.m.

Expected end: approx. 06:30 a.m.

Updating the webhosting host systems

We have to update the webhosting host systems to the latest versions and install conditional security updates after two years of operation.

In order to prevent a future security risk, we restart the systems. The downtime per host system is 5-10 minutes.

Start of maintenance: 22/02/2025 05:00 a.m.

Expected end: approx. 07:00 a.m.

Modification of pve16-28

We are making hardware changes for pve16-28, including various RAM and hard drive upgrades to increase capacity. To do this, we will connect all host systems with 2x 40G, which requires changing the network cards for each host.

We anticipate 30 minutes of downtime per host system.

Start of the maintenance work: 22/02/2025 07:00 am.

Estimated end: approx. 12:30 pm.

Maintenance of the network infrastructure and expansion of capacities

On Sunday, 23 February 2025, we will be carrying out urgent network maintenance at the Digital Realty (fka. InterXion) site in Frankfurt.

We are replacing the existing core routers with newer models and expanding the network capacity to 2x 100G.

According to the current status, no downtime is to be expected. Nevertheless, there may be higher latencies and partial packet loss.

Start of maintenance: 23.02.2025 02:30 a.m.

Expected end: approx. 05:00 a.m.

Updating our telephone system

We are updating the procedure in our telephone hotline and making important adjustments that we have noticed in the past.

Our emergency hotline is still available for this maintenance and will direct you to a member of staff.

Start of the maintenance: 24.05.2025 15:00

Expected end: approx. 17:00

The hotline will not be available during this period. We can be reached at any time by e-mail, live chat or WhatsApp.

Past Incidents

Sunday 3rd March 2024

No incidents reported

Saturday 2nd March 2024

No incidents reported

Friday 1st March 2024

No incidents reported

Thursday 29th February 2024

No incidents reported

Wednesday 28th February 2024

No incidents reported

Tuesday 27th February 2024

No incidents reported

Monday 26th February 2024

No incidents reported

Sunday 25th February 2024

No incidents reported

Saturday 24th February 2024

No incidents reported

Friday 23rd February 2024

No incidents reported

Thursday 22nd February 2024

No incidents reported

Wednesday 21st February 2024

No incidents reported

Tuesday 20th February 2024

No incidents reported

Monday 19th February 2024

No incidents reported

Sunday 18th February 2024

No incidents reported

Saturday 17th February 2024

No incidents reported

Friday 16th February 2024

No incidents reported

Thursday 15th February 2024

NTT Global Datacenter FRA1 Network failure at the NTT FRA01 site

** Automatic status message **

Since today, at 10:29 a.m., we have been experiencing a network outage on the part of our provider. All services at this location are unavailable.

  • We have carried out long-term observations and have so far found hardly any further problems.

  • Our ISP has just issued the all-clear. However, we will continue to monitor the network for a further 36 hours.

    Below is the translation of the message from our ISP: All services are available again. The cause of the disruption was a large-scale network attack on our infrastructure. This attack caused a disruption to our network infrastructure that initially did not clearly indicate an attack. The duration of the final disruption was therefore due to the fact that the attack did not clearly present itself as an attack and therefore triggered various other disruption messages in different network segments. The attack pattern used in this way is new, which is why our sensor systems did not provide any indication of an ongoing network attack.

    We are currently working on a comprehensive RCA and will provide this to our customers.

    We apologize for the inconvenience at this point. Our aim is to provide our customers with very high availability and network quality. We can only apologize for the fact that we were unable to meet this requirement today.

  • As we suspected, the problem is due to a switch stack - which our local ISP has just confirmed.

    The message that just reached us: Unfortunately, the fault at the FRA1 site continues. The problem here is due to the upstream switch stack. Our network technicians are on site.

  • It seems that there is packet loss to various destinations or routes. The technicians at our ISP are already working on solving the problem.

  • Wednesday 14th February 2024

    No incidents reported

    Tuesday 13th February 2024

    No incidents reported

    Monday 12th February 2024

    No incidents reported

    Sunday 11th February 2024

    No incidents reported

    Saturday 10th February 2024

    No incidents reported

    Friday 9th February 2024

    No incidents reported

    Thursday 8th February 2024

    No incidents reported

    Wednesday 7th February 2024

    No incidents reported

    Tuesday 6th February 2024

    No incidents reported

    Monday 5th February 2024

    No incidents reported

    Sunday 4th February 2024

    No incidents reported

    Saturday 3rd February 2024

    No incidents reported

    Friday 2nd February 2024

    No incidents reported

    Thursday 1st February 2024

    No incidents reported

    Wednesday 31st January 2024

    No incidents reported

    Tuesday 30th January 2024

    No incidents reported

    Monday 29th January 2024

    No incidents reported

    Sunday 28th January 2024

    No incidents reported

    Saturday 27th January 2024

    No incidents reported

    Friday 26th January 2024

    No incidents reported

    Thursday 25th January 2024

    No incidents reported

    Wednesday 24th January 2024

    No incidents reported

    Tuesday 23rd January 2024

    No incidents reported

    Monday 22nd January 2024

    No incidents reported

    Sunday 21st January 2024

    No incidents reported

    Saturday 20th January 2024

    No incidents reported

    Friday 19th January 2024

    No incidents reported

    Thursday 18th January 2024

    No incidents reported

    Wednesday 17th January 2024

    No incidents reported

    Tuesday 16th January 2024

    No incidents reported

    Monday 15th January 2024

    No incidents reported

    Sunday 14th January 2024

    No incidents reported

    Saturday 13th January 2024

    No incidents reported

    Friday 12th January 2024

    No incidents reported

    Thursday 11th January 2024

    No incidents reported

    Wednesday 10th January 2024

    No incidents reported

    Tuesday 9th January 2024

    No incidents reported

    Monday 8th January 2024

    No incidents reported

    Sunday 7th January 2024

    No incidents reported

    Saturday 6th January 2024

    No incidents reported

    Friday 5th January 2024

    No incidents reported

    Thursday 4th January 2024

    No incidents reported