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Stickied Incidents

Sunday 20th October 2024

Core-Network To MT: Extensive customisation of our network

We will be carrying out extensive maintenance work on our network from 20 October 2024 from 00:30 to 02:30.

We are adapting the failover and VRRP principle in more detail, revising all of our routing configurations and commissioning additional backup solutions - in order to be able to provide improved options in the future.

This work is urgently needed due to the recent maintenance of our upstream.

During the maintenance process, there may be interruptions, timeouts and probable downtimes of the network infrastructure - as we also have to work on the failover principle and adapt and test all or optimal options.

--

Update from 20.10 - 03:57:

We have now applied our optimisations to our routers and tested VRRP. Our configurations are correct and have largely been implemented.

Apparently there is a NAT problem with our upstream, which means that the failover is not 100% effective. We are still waiting for feedback from our upstream in order to clarify the problem and possibly rectify it. An answer is pending.

Once we have received the response from our upstream, we will continue our work at night.

  • Our current upstream obviously doesn't want to identify and fix the problem.

    We will be changing our provider in the coming week and will schedule a new maintenance appointment.

  • Past Incidents

    Monday 13th November 2023

    No incidents reported

    Sunday 12th November 2023

    No incidents reported

    Saturday 11th November 2023

    No incidents reported

    Friday 10th November 2023

    No incidents reported

    Thursday 9th November 2023

    No incidents reported

    Wednesday 8th November 2023

    No incidents reported

    Tuesday 7th November 2023

    No incidents reported

    Monday 6th November 2023

    No incidents reported

    Sunday 5th November 2023

    No incidents reported

    Saturday 4th November 2023

    No incidents reported

    Friday 3rd November 2023

    No incidents reported

    Thursday 2nd November 2023

    No incidents reported

    Wednesday 1st November 2023

    No incidents reported

    Tuesday 31st October 2023

    No incidents reported

    Monday 30th October 2023

    No incidents reported

    Sunday 29th October 2023

    No incidents reported

    Saturday 28th October 2023

    No incidents reported

    Friday 27th October 2023

    No incidents reported

    Thursday 26th October 2023

    No incidents reported

    Wednesday 25th October 2023

    No incidents reported

    Tuesday 24th October 2023

    No incidents reported

    Monday 23rd October 2023

    No incidents reported

    Sunday 22nd October 2023

    No incidents reported

    Saturday 21st October 2023

    DDoS-Protection (aurologic) Connection problems on the part of aurologic

    Our system has just detected a connection failure.

    We do not have any information yet.

  • The problem was fixed four minutes later. The functionality of the network has been restored.

  • Friday 20th October 2023

    No incidents reported

    Thursday 19th October 2023

    No incidents reported

    Wednesday 18th October 2023

    No incidents reported

    Tuesday 17th October 2023

    No incidents reported

    Monday 16th October 2023

    No incidents reported

    Sunday 15th October 2023

    No incidents reported

    Saturday 14th October 2023

    No incidents reported

    Friday 13th October 2023

    No incidents reported

    Thursday 12th October 2023

    No incidents reported

    Wednesday 11th October 2023

    No incidents reported

    Tuesday 10th October 2023

    TeamSpeak-Instances Restructuring of our reselling service

    We will continue the project, under the name: Reseller Services, somewhat reorientated.

    This includes cheaper locations and more options. We will remove our servers from the Interxion FRA campus and only realise them at cheaper locations.

    This fundamentally means that we can reduce the monthly basic fees and bring significantly more scalability. In addition, due to IP bottlenecks, we do not want to fill our own infrastructure with TeamSpeak instances, for example, as we need these for our B2B customers. Accordingly, we will migrate the instances to other locations, which are also already available in our interface.

    The scheduled maintenance window here: Start: 10.10.23 - 11:30 pm

    Expected end: 11.10.23 - 02:00 am

    Within the maintenance window, the administration and use of the respective instance is not possible.

  • The maintenance window has now ended.

    All things went according to plan.

  • The transfer of our Prometheus Node is complete. We are now starting the migration of the TeamSpeak nodes.

  • We start with the Prometheus Node transmission.

  • Monday 9th October 2023

    No incidents reported

    Sunday 8th October 2023

    No incidents reported

    Saturday 7th October 2023

    No incidents reported

    Friday 6th October 2023

    No incidents reported

    Thursday 5th October 2023

    No incidents reported

    Wednesday 4th October 2023

    No incidents reported

    Tuesday 3rd October 2023

    No incidents reported

    Monday 2nd October 2023

    No incidents reported

    Sunday 1st October 2023

    No incidents reported

    Saturday 30th September 2023

    No incidents reported

    Friday 29th September 2023

    No incidents reported

    Thursday 28th September 2023

    No incidents reported

    Wednesday 27th September 2023

    No incidents reported

    Tuesday 26th September 2023

    No incidents reported

    Monday 25th September 2023

    No incidents reported

    Sunday 24th September 2023

    No incidents reported

    Saturday 23rd September 2023

    No incidents reported

    Friday 22nd September 2023

    No incidents reported

    Thursday 21st September 2023

    No incidents reported

    Wednesday 20th September 2023

    No incidents reported

    Tuesday 19th September 2023

    No incidents reported

    Monday 18th September 2023

    No incidents reported

    Sunday 17th September 2023

    No incidents reported

    Saturday 16th September 2023

    No incidents reported

    Friday 15th September 2023

    No incidents reported