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Check for ongoing status updates. Here you can find all information about host systems, data centers, API interfaces and more. Always stay up to date.

Maintenance
Restart - Düsseldorf infrastructure

We are rebooting our infrastructure in Düsseldorf and deploying new updates and security aspects.

The restart is scheduled to take 30 minutes and should not cause any irregularities. During this time, all services running on the infrastructure will be unavailable.

Start: 11.04.2025 - 23:00

Expected end: 11.04.2025 - 23:30

Expansion of the RPKI cluster

We are expanding the RPKI cluster and would like to integrate additional slaves into the cluster. So that we can continue to operate the RPKI certificates.

We currently have a single server in the cluster, which can result in rejection or unavailability of the individual IP networks in the event of failures by our provider. By expanding the cluster, we are addressing this problem and adding two more servers to the cluster - which are operated via multi-sites.

During this period, there may be interruptions to the RPKI certificates. We do not expect this, but we would still like to inform you of any circumstances. Should this be the case, we will always endeavour to deploy the RPKI certificates again immediately.

Start: 15.04.2025 - 01:00 a.m.

Expected end: 15.04.2025 - 03:00 a.m.

Updates for the mail cluster

We will update the mail cluster to the current status and integrate additional security mechanisms in the course of the past updates.

We expect half an hour per node, as we operate nine of them - we assume a maintenance window of five to seven hours.

We carry out the updates in such a way that the availability of a mail server is guaranteed at all times. This means that all important emails can be delivered and sent.

Accordingly, we do not expect any downtime overall.

Start: 17.04.2025 - 01:00 a.m.

Expected end: 17.04.2025 - 08:00 a.m.

Past Incidents

Wednesday 14th December 2022

No incidents reported

Tuesday 13th December 2022

No incidents reported

Monday 12th December 2022

No incidents reported

Sunday 11th December 2022

No incidents reported

Saturday 10th December 2022

No incidents reported

Friday 9th December 2022

No incidents reported

Thursday 8th December 2022

No incidents reported

Wednesday 7th December 2022

No incidents reported

Tuesday 6th December 2022

No incidents reported

Monday 5th December 2022

SkyLink Datacenter (Eygelshoven, NL) Complete failure of our infrastructure in the SkyLink

We have detected a failure. We do not have any further information.

However, contact has already been made with the ISP.

  • All services run optionally.

  • Current bills for the month: November 2022 must be regenerated by us. In addition, current account balances are incorrect, this will be synchronised with the accounting software after running our cron job.

    The Reseller API will also be available again shortly. Some small details will be revised at the same time so that we can publish a new version directly.

    There are currently two other errors on the homepage that are connected to our database. These will be fixed within the next few days, as they do not have a high priority.

    The partner interface will receive a minimalist update from the backend at the same time, regarding invoices and TeamSpeak billing. No change to be seen at this point.

  • There was an outage that hit our entire web infrastructure as well as our database host.

    We have already moved a large part of our web infrastructure to AWS in Frankfurt. We have now set up our database host redundantly.

    The partner interface is available again. However, we are missing some database entries, which we are currently reconstructing with the help of our backups and accounting software. Our homepage is also accessible again; the error was in the database connection. In the meantime, we have been able to stabilise this again. Unfortunately, some database entries are missing here as well, but most of them are already available.

    We will take further measures to prevent or minimise such an incident in the future. Further observations will be made and carried out.

  • Sunday 4th December 2022

    No incidents reported

    Saturday 3rd December 2022

    No incidents reported

    Friday 2nd December 2022

    No incidents reported

    Thursday 1st December 2022

    No incidents reported

    Wednesday 30th November 2022

    No incidents reported

    Tuesday 29th November 2022

    No incidents reported

    Monday 28th November 2022

    No incidents reported

    Sunday 27th November 2022

    No incidents reported

    Saturday 26th November 2022

    No incidents reported

    Friday 25th November 2022

    No incidents reported

    Thursday 24th November 2022

    No incidents reported

    Wednesday 23rd November 2022

    No incidents reported

    Tuesday 22nd November 2022

    No incidents reported

    Monday 21st November 2022

    No incidents reported

    Sunday 20th November 2022

    No incidents reported

    Saturday 19th November 2022

    No incidents reported

    Friday 18th November 2022

    No incidents reported

    Thursday 17th November 2022

    No incidents reported

    Wednesday 16th November 2022

    No incidents reported

    Tuesday 15th November 2022

    No incidents reported

    Monday 14th November 2022

    No incidents reported

    Sunday 13th November 2022

    No incidents reported

    Saturday 12th November 2022

    No incidents reported

    Friday 11th November 2022

    No incidents reported

    Thursday 10th November 2022

    No incidents reported

    Wednesday 9th November 2022

    No incidents reported

    Tuesday 8th November 2022

    No incidents reported

    Monday 7th November 2022

    No incidents reported

    Sunday 6th November 2022

    No incidents reported

    Saturday 5th November 2022

    No incidents reported

    Friday 4th November 2022

    Mailserver (outgoing) Shutdown of mail.schleyer.email

    We will be shutting down our old mail server as we already have a new one in use.

    This is an action to compensate for the high inflation or to save costs.

  • We have now made the shutdown. Server thus unreachable.

  • Thursday 3rd November 2022

    No incidents reported

    Wednesday 2nd November 2022

    No incidents reported

    Tuesday 1st November 2022

    No incidents reported

    Monday 31st October 2022

    No incidents reported

    Sunday 30th October 2022

    No incidents reported

    Saturday 29th October 2022

    No incidents reported

    Friday 28th October 2022

    No incidents reported

    Thursday 27th October 2022

    No incidents reported

    Wednesday 26th October 2022

    No incidents reported

    Tuesday 25th October 2022

    No incidents reported

    Monday 24th October 2022

    No incidents reported

    Sunday 23rd October 2022

    No incidents reported

    Saturday 22nd October 2022

    No incidents reported

    Friday 21st October 2022

    No incidents reported

    Thursday 20th October 2022

    No incidents reported

    Wednesday 19th October 2022

    No incidents reported

    Tuesday 18th October 2022

    No incidents reported

    Monday 17th October 2022

    No incidents reported

    Sunday 16th October 2022

    No incidents reported