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Past Incidents

Wednesday 2nd April 2025

Interxion (FFM, DE) Network issues

** Automatischer Incidient **

Wir haben ein paar Netzwerkprobleme im InterXion / Digital Realty in Frankfurt festgestellt.

Bislang haben wir keine näheren Informationen.

  • Some time has passed and we have not been able to find anything else - the ISP has not yet given us any feedback either.

    In the meantime, we have only noticed improvements in latency. We are monitoring for another 24 hours.

  • We are currently experiencing further cancellations. Contact is being made with our network provider.

  • The problem was identified and solved immediately. We will continue to monitor the systems for a further 12 hours.

  • Tuesday 1st April 2025

    No incidents reported

    Monday 31st March 2025

    No incidents reported

    Sunday 30th March 2025

    No incidents reported

    Saturday 29th March 2025

    No incidents reported

    Friday 28th March 2025

    No incidents reported

    Thursday 27th March 2025

    No incidents reported

    Wednesday 26th March 2025

    No incidents reported

    Tuesday 25th March 2025

    No incidents reported

    Monday 24th March 2025

    No incidents reported

    Sunday 23rd March 2025

    No incidents reported

    Saturday 22nd March 2025

    No incidents reported

    Friday 21st March 2025

    No incidents reported

    Thursday 20th March 2025

    No incidents reported

    Wednesday 19th March 2025

    No incidents reported

    Tuesday 18th March 2025

    No incidents reported

    Monday 17th March 2025

    No incidents reported

    Sunday 16th March 2025

    No incidents reported

    Saturday 15th March 2025

    No incidents reported

    Friday 14th March 2025

    No incidents reported

    Thursday 13th March 2025

    No incidents reported

    Wednesday 12th March 2025

    No incidents reported

    Tuesday 11th March 2025

    No incidents reported

    Monday 10th March 2025

    No incidents reported

    Sunday 9th March 2025

    No incidents reported

    Saturday 8th March 2025

    No incidents reported

    Friday 7th March 2025

    No incidents reported

    Thursday 6th March 2025

    No incidents reported

    Wednesday 5th March 2025

    myLoc Datacenter (DUS) Network problems in Düsseldorf

    ** Automatic Incident report **

    We are currently experiencing an outage at our location: Düsseldorf.

    We have no information so far.

  • The problem was solved immediately by Remote Hands. Incident was labelled as resolved at around 21:06, according to our partner.

    We have not noticed any further problems since then.

  • Tuesday 4th March 2025

    No incidents reported

    Monday 3rd March 2025

    No incidents reported

    Sunday 2nd March 2025

    Schleyer-EDV Renewed and various problems with Plesk webserver

    We have been experiencing renewed problems with our Plesk webserver since yesterday evening around 20:50.

    As a result, some of our websites cannot be reached and various different errors are occurring again. These include 504 timeouts, max. database connections, random crashes of PHP-FPM services and countless other options.

    We are already investigating a solution and trying to correct errors.

    Our pages may have limited availability as a result. We will announce any news here.

  • Obviously all pages have been put back into operation correctly. We could not detect any errors or inaccessibility.

    For us, the incident is now over.

  • So far, we have been able to restore all the main pages and essential administrative bodies.

    Within 48 hours, we will check all other sub-projects, sub-pages etc. and test their functionality.

  • The majority of our pages are available again.

    We will gradually continue to make all pages available. It will certainly take up to 48 hours until everything is 100% operational again.

  • We are currently still waiting for the manual release of our Plesk licence by a cooperation partner.

    As soon as this has been provided, we can restore the backup as planned.

    We currently expect it to take a few hours, but hope that we can restore our websites by 02:00.

  • The recovery process has just been started.

    We will check the progress at around nine o'clock and make further adjustments if necessary.

  • All backup processes are currently running and will hopefully be completed by Plesk.

    Once the process has been completed, we will carry out the reinstallation.

  • So far we have not been able to detect any direct errors. After various Plesk repairs, restart attempts and creating new configuration files, it runs stably for a few minutes.

    The error occurs again after approx. 3-10 minutes.

    We have already contacted the direct Plesk support to get a solution as soon as possible.

    If the support does not work or does not help, we will move the main pages to other servers in the coming night to ensure the availability of our pages. Until then, restrictions and partial outages must be expected.

  • Saturday 1st March 2025

    No incidents reported

    Friday 28th February 2025

    No incidents reported

    Thursday 27th February 2025

    No incidents reported

    Wednesday 26th February 2025

    No incidents reported

    Tuesday 25th February 2025

    No incidents reported

    Monday 24th February 2025

    No incidents reported

    Sunday 23rd February 2025

    No incidents reported

    Saturday 22nd February 2025

    No incidents reported

    Friday 21st February 2025

    No incidents reported

    Thursday 20th February 2025

    No incidents reported

    Wednesday 19th February 2025

    No incidents reported

    Tuesday 18th February 2025

    No incidents reported

    Monday 17th February 2025

    No incidents reported

    Sunday 16th February 2025

    No incidents reported

    Saturday 15th February 2025

    Upstream (BGP Sessions) Error in the RPKI cluster

    We have detected an error in the RPKI cluster, due to the error all RPKI certificates of our IP networks are invalid.

    We are currently restoring the cluster. This may still take some time.

    We will let you know if there are any changes.

  • We have not detected any errors so far. For this reason, we are closing the incident.

  • RPKI management is possible again by restarting the cluster.

    We now synchronise the CAs and repositories again. The restoration of the announcement can take 5-45 minutes until all IP networks are functional again in the DFZ.

  • Friday 14th February 2025

    No incidents reported

    Thursday 13th February 2025

    No incidents reported

    Wednesday 12th February 2025

    No incidents reported

    Tuesday 11th February 2025

    No incidents reported

    Monday 10th February 2025

    No incidents reported

    Sunday 9th February 2025

    No incidents reported

    Saturday 8th February 2025

    No incidents reported

    Friday 7th February 2025

    No incidents reported

    Thursday 6th February 2025

    TeamSpeak-Instances / -Servers Packet loss in NTT

    We have currently detected packet loss at NTT. The technicians are already solving the problem.

  • The problem has now been solved.

    Message from the provider: The problem at the NTT site has been successfully resolved. The cause was a loop in the network, which we identified and rectified on site.

  • Wednesday 5th February 2025

    No incidents reported

    Tuesday 4th February 2025

    No incidents reported

    Monday 3rd February 2025

    No incidents reported

    Sunday 2nd February 2025

    No incidents reported