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Stickied Incidents

Sunday 20th October 2024

Core-Network To MT: Extensive customisation of our network

We will be carrying out extensive maintenance work on our network from 20 October 2024 from 00:30 to 02:30.

We are adapting the failover and VRRP principle in more detail, revising all of our routing configurations and commissioning additional backup solutions - in order to be able to provide improved options in the future.

This work is urgently needed due to the recent maintenance of our upstream.

During the maintenance process, there may be interruptions, timeouts and probable downtimes of the network infrastructure - as we also have to work on the failover principle and adapt and test all or optimal options.

--

Update from 20.10 - 03:57:

We have now applied our optimisations to our routers and tested VRRP. Our configurations are correct and have largely been implemented.

Apparently there is a NAT problem with our upstream, which means that the failover is not 100% effective. We are still waiting for feedback from our upstream in order to clarify the problem and possibly rectify it. An answer is pending.

Once we have received the response from our upstream, we will continue our work at night.

  • Our current upstream obviously doesn't want to identify and fix the problem.

    We will be changing our provider in the coming week and will schedule a new maintenance appointment.

  • Past Incidents

    Saturday 7th September 2024

    No incidents reported

    Friday 6th September 2024

    No incidents reported

    Thursday 5th September 2024

    No incidents reported

    Wednesday 4th September 2024

    No incidents reported

    Tuesday 3rd September 2024

    No incidents reported

    Monday 2nd September 2024

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    Sunday 1st September 2024

    No incidents reported

    Saturday 31st August 2024

    No incidents reported

    Friday 30th August 2024

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    Thursday 29th August 2024

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    Wednesday 28th August 2024

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    Tuesday 27th August 2024

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    Monday 26th August 2024

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    Sunday 25th August 2024

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    Saturday 24th August 2024

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    Friday 23rd August 2024

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    Thursday 22nd August 2024

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    Wednesday 21st August 2024

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    Tuesday 20th August 2024

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    Monday 19th August 2024

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    Sunday 18th August 2024

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    Saturday 17th August 2024

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    Friday 16th August 2024

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    Thursday 15th August 2024

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    Wednesday 14th August 2024

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    Tuesday 13th August 2024

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    Monday 12th August 2024

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    Sunday 11th August 2024

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    Saturday 10th August 2024

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    Friday 9th August 2024

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    Thursday 8th August 2024

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    Wednesday 7th August 2024

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    Tuesday 6th August 2024

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    Monday 5th August 2024

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    Sunday 4th August 2024

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    Saturday 3rd August 2024

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    Friday 2nd August 2024

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    Thursday 1st August 2024

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    Wednesday 31st July 2024

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    Tuesday 30th July 2024

    No incidents reported

    Monday 29th July 2024

    No incidents reported

    Sunday 28th July 2024

    No incidents reported

    Saturday 27th July 2024

    Core-Network Multiple issues with IPv6 addresses

    ** Automatic incident report **

    Our monitoring has detected various connection problems with various IPv6 addresses from our networks. External monitoring services support this incident.

    This did not lead to a direct outage, but the NOC was informed. Until the cause has been or will be found, connection interruptions to our IPv6 networks must be expected.

  • All IPv6 addresses can still be reached. The incident has therefore been resolved on our part.

  • So far, all IPv6 addresses are running reliably and connectively. We will wait another 48 hours to make a final decision on the incident.

  • Multicast rules have just been applied to each Proxmox host to fix the IPv6 issues for the future. We will now continue to monitor this.

    After the rules have been set, we cannot avoid restarting the network interface - which has just caused a short timeout. Upstream & routes are not affected and run independently.

  • We could not find a direct error. All upstream connections and routes are still available.

    We will start further analyses within our business hours. We can rule out a misconfiguration of the images, so far everything is still green. The interruptions occur at irregular intervals and do not cause any direct outages.

  • Friday 26th July 2024

    No incidents reported

    Thursday 25th July 2024

    No incidents reported

    Wednesday 24th July 2024

    No incidents reported

    Tuesday 23rd July 2024

    No incidents reported

    Monday 22nd July 2024

    No incidents reported

    Sunday 21st July 2024

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    Saturday 20th July 2024

    No incidents reported

    Friday 19th July 2024

    No incidents reported

    Thursday 18th July 2024

    No incidents reported

    Wednesday 17th July 2024

    No incidents reported

    Tuesday 16th July 2024

    No incidents reported

    Monday 15th July 2024

    No incidents reported

    Sunday 14th July 2024

    No incidents reported

    Saturday 13th July 2024

    No incidents reported

    Friday 12th July 2024

    No incidents reported

    Thursday 11th July 2024

    No incidents reported

    Wednesday 10th July 2024

    No incidents reported