Past Incidents

We were able to fix the mentioned problems, the DNS zone was available within a short time after the successful fix after yesterday's message.

The 24-hour monitoring revealed only isolated errors, which resolved themselves.

The interface of our provider delivered an error, which could be corrected in the meantime.

All necessary DNS entries, for example for our database cluster, exist again.

Inaccessibility can still be detected for some users. We apologise for this, the change may still take 24 hours for some.

We could not identify any further problems.

Around 15:00 we disconnected the network connection to the outside in cooperation with LUMASERV. During this disconnection, the problem with our vweb01 was solved in the meantime. We have also made further security-relevant configurations to avoid such incidents in the future.

The availability of the services is available to you again without any problems. At the same time, we are making further diagnoses to determine how this incident occurred. In the meantime, our e-mail services are also available again without any other incidents.

We will monitor the progress over the next 48 hours.

After 24 hours of monitoring, we did not notice any other areas of influence. Incident now closed.

We were able to restart the failed servers without any problems.

According to information from the data centre, it was due to the mains supply, the connection of the UPS took too long - which resulted in the shutdown of some systems. Within seconds, the power flow was back to normal.

We will observe the further course of events for another 24 hours.