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Maintenance
Maintenance work on the upstream

Our upstream provider will be carrying out maintenance work on the network infrastructure from 24/09 to 30/09/2024. New 100G upgrades, hardware replacements and other necessary changes will be carried out.

There should be no disruption to the network infrastructure over the entire period, although we cannot completely rule out BGP flaps.

We will be in touch if there are any further issues.

Past Incidents

Thursday 30th November 2023

Core-Network Longer packet loss detected

** Manual incident **

We have now measured an average packet loss of 6.46% in NTT FRA01 (DE) for several hours (four hours and 36 minutes to be precise). This value fluctuates between 2.63% and 11.71%.

So far we have no information available.

Explanation of the incident report: If a packet loss of more than 10.00% is measured over a period of 10 minutes, our system automatically triggers an alarm. For this reason, we have reported the manual incident.

  • In the meantime, we can say that the network has obviously continued to stabilise.

    Results from our provider are still pending.

    • Wednesday 29th November 2023

    No incidents reported

    Tuesday 28th November 2023

    No incidents reported

    Monday 27th November 2023

    No incidents reported

    Sunday 26th November 2023

    No incidents reported

    Saturday 25th November 2023

    No incidents reported

    Friday 24th November 2023

    No incidents reported

    Thursday 23rd November 2023

    No incidents reported

    Wednesday 22nd November 2023

    No incidents reported

    Tuesday 21st November 2023

    No incidents reported

    Monday 20th November 2023

    No incidents reported

    Sunday 19th November 2023

    No incidents reported

    Saturday 18th November 2023

    No incidents reported

    Friday 17th November 2023

    No incidents reported

    Thursday 16th November 2023

    No incidents reported

    Wednesday 15th November 2023

    No incidents reported

    Tuesday 14th November 2023

    No incidents reported

    Monday 13th November 2023

    No incidents reported

    Sunday 12th November 2023

    No incidents reported

    Saturday 11th November 2023

    No incidents reported

    Friday 10th November 2023

    No incidents reported

    Thursday 9th November 2023

    No incidents reported

    Wednesday 8th November 2023

    No incidents reported

    Tuesday 7th November 2023

    No incidents reported

    Monday 6th November 2023

    No incidents reported

    Sunday 5th November 2023

    No incidents reported

    Saturday 4th November 2023

    No incidents reported

    Friday 3rd November 2023

    No incidents reported

    Thursday 2nd November 2023

    No incidents reported

    Wednesday 1st November 2023

    No incidents reported

    Tuesday 31st October 2023

    No incidents reported

    Monday 30th October 2023

    No incidents reported

    Sunday 29th October 2023

    No incidents reported

    Saturday 28th October 2023

    No incidents reported

    Friday 27th October 2023

    No incidents reported

    Thursday 26th October 2023

    No incidents reported

    Wednesday 25th October 2023

    No incidents reported

    Tuesday 24th October 2023

    No incidents reported

    Monday 23rd October 2023

    No incidents reported

    Sunday 22nd October 2023

    No incidents reported

    Saturday 21st October 2023

    DDoS-Protection (aurologic) Connection problems on the part of aurologic

    Our system has just detected a connection failure.

    We do not have any information yet.

  • The problem was fixed four minutes later. The functionality of the network has been restored.

    • Friday 20th October 2023

    No incidents reported

    Thursday 19th October 2023

    No incidents reported

    Wednesday 18th October 2023

    No incidents reported

    Tuesday 17th October 2023

    No incidents reported

    Monday 16th October 2023

    No incidents reported

    Sunday 15th October 2023

    No incidents reported

    Saturday 14th October 2023

    No incidents reported

    Friday 13th October 2023

    No incidents reported

    Thursday 12th October 2023

    No incidents reported

    Wednesday 11th October 2023

    No incidents reported

    Tuesday 10th October 2023

    TeamSpeak-Instances Restructuring of our reselling service

    We will continue the project, under the name: Reseller Services, somewhat reorientated.

    This includes cheaper locations and more options. We will remove our servers from the Interxion FRA campus and only realise them at cheaper locations.

    This fundamentally means that we can reduce the monthly basic fees and bring significantly more scalability. In addition, due to IP bottlenecks, we do not want to fill our own infrastructure with TeamSpeak instances, for example, as we need these for our B2B customers. Accordingly, we will migrate the instances to other locations, which are also already available in our interface.

    The scheduled maintenance window here: Start: 10.10.23 - 11:30 pm

    Expected end: 11.10.23 - 02:00 am

    Within the maintenance window, the administration and use of the respective instance is not possible.

  • The maintenance window has now ended.

    All things went according to plan.

  • The transfer of our Prometheus Node is complete. We are now starting the migration of the TeamSpeak nodes.

  • We start with the Prometheus Node transmission.

    • Monday 9th October 2023

    No incidents reported

    Sunday 8th October 2023

    No incidents reported

    Saturday 7th October 2023

    No incidents reported

    Friday 6th October 2023

    No incidents reported

    Thursday 5th October 2023

    No incidents reported

    Wednesday 4th October 2023

    No incidents reported

    Tuesday 3rd October 2023

    No incidents reported

    Monday 2nd October 2023

    No incidents reported