Past Incidents

The problem has been solved.

We do not have a clear message yet, however, the accessibility is given again.

The problem has been solved.

Unfortunately, it is due to an error of the network operator.

Our provider was able to identify the problem and is implementing optimized routings to restore connectivity.

The problem has been fixed by placetel. Despite this, we will continue to make more detailed observations.

Status message on the part of placetel:

• Identified: We are currently experiencing network issues in one of our data centers. This is affecting telephony services for some of our customers. The problem has been identified and we are working on a solution. We apologize for the inconvenience.

• Update: We continue to work on fixing this issue.

All services run top after a few days of monitoring.

However, combahton's Layer 7 DDoS protection is still causing some problems with our websites. This is because SSL certificates are overwritten and routed through the proxy, which has its own certificate. We still have to find a solution for this, but otherwise everything runs great after the migration and we can't complain.

The migration from our web server was a bit problematic at first, but we were able to fix the problem. All pages are now already routed on the new host system.

We will monitor the DNS zones for another 24 hours.

** vweb01 ** We have to start a new migration here as well, because we transferred some errors - which caused problems in the files. We will tackle this process within the next two hours.

We have just started the reinstallation of the new host system for our web server (web).

Which hopefully should be completed now. Because yesterday we could not migrate our internal data, due to combahton DDoS protection. Today, the problem should no longer exist and the migration should be completed without complications.

The transfer of vweb01 has just been completed. However, there may still be some HSTS errors, but this will fix itself.

At the moment, we are starting to transfer data to the new host systems. This can lead to longer loading times and process actions, since the performance is enormously stressed here.

The vweb01 is currently at 70%, our web server (web) is currently still at about 35%.