Package loss in FRA Friday 10th January 2025 09:48
The ISP, we and our customers have noticed a partial packet loss on the TeamSpeak instances in Frankfurt.
The problem is already being monitored and analysed by the ISP. We currently have no further information.
The replacement was completed around 6 pm and switched from the redundancy on the main core.
We have not noticed any further problems so far.
We have received information that the cause can be traced back to a defective module. An employee is already on his way to the data centre to replace it.
The replacement should not pose a problem during operation and we therefore do not expect it to be affected. The process will probably be carried out within the next 20 minutes to an hour and a half.
