Our core router 02 at the location: myLoc Düsseldorf has failed.
There seems to be a problem with the Ceph storage, we are waiting for new information from the data center. A failure of the network infrastructure has not yet been caused.
Saturday 28th September 2024
No incidents reported
Friday 27th September 2024
myLoc Datacenter (DUS)Unavailability due to upstream maintenance
Due to upstream maintenance, an important host system is unavailable. All websites and internal services cannot be reached.
We are waiting for the upstream contact.
The maintenance work has been completed. The network seemed to calm down on its own around 11 a.m., everything has been stable since then. Nevertheless, we will continue to monitor and create a new incident if necessary.
The maintenance work has already been officially completed. However, there are still problems with individual packages to our routers, which is causing connection problems.
Everything necessary has been done on our side, we have opened a ticket with our upstream and asked for it to be fixed. We have not yet received a response.
In order to keep important services available, we will geo-mirror our cluster - this means that all relevant services for e.g. critical infrastructure, important company tools etc. will be routed via several locations to ensure better availability. We will migrate our public services with the geo-cluster in the near future.
Response from upstream is pending.
Apparently a port was deactivated. In the meantime, availability has been restored, but we are still receiving messages from our monitoring system.
All incidents have now been switched to performance issues until we can consider the problem resolved. Until then, we will continue to monitor our infrastructure.
